About
Behind every great product lies an even better story
With 14 years of experience in the design and tech industry, I am currently working as a UX Architect at Ericsson. In this role, I design and refine user experiences that align with both user needs and product goals. My focus is on creating intuitive information architectures, user flows, and interaction patterns that ensure complex systems feel seamless and user-friendly. I collaborate closely with developers, designers, and stakeholders to translate business requirements into engaging, usable solutions.
Before joining Ericsson, I served as the Creative Head at a product company, leading a team of 13 talented designers. I was responsible for guiding projects from initial concept through to execution, ensuring every deliverable not only met but exceeded user and client expectations.
My career began at Effectlabs as a UI/UX Designer, where I spent over three years sharpening my skills in interface design, usability, and client collaboration. This diverse background—spanning hands-on design, team leadership, and cross-functional collaboration—has shaped me into a UX professional who can bridge the gap between user needs and technical possibilities while always advocating for great design.
Experience
Education & Experience
UX Architect
Ericsson India Global Services (R&D)
I work on Ericsson Mediation, a platform that improves billing accuracy between network and business support systems. As a UX Architect, I focus on creating intuitive user experiences that simplify complex workflows and make critical data easily accessible. My role involves designing clear information architecture, user flows, and interfaces that help teams integrate and optimize the product effectively. With 12 years of experience in design and tech, I ensure that every interaction is purposeful, efficient, and aligned with user needs while supporting operational goals.
Creative Head
Sigrid Education Services
As the leader of a 13-person design team, we excelled in delivering successful product features and enhancing user interfaces across diverse domains, including e-commerce, ed-tech, and insurance products. My primary goal was to translate business insights into elegant design solutions, creating seamless and impactful experiences for users.
UI/UX Designer
Effectlabs
Working in a service-based company, I had the opportunity to collaborate with numerous clients on diverse projects, including EdTech, e-commerce, reservation systems, and booking apps. My primary focus was on crafting compelling UX and UI designs to enhance the overall user experience of these applications.
Bachelor Degree of Computer Science & Engineering
Uttar Pradesh Technical University
Skills
My Specializations
User Research
conduct user research and analysis to understand user behaviors, needs, and pain points across different contexts. I gather qualitative and quantitative data from various sources, including user interviews, surveys, usability tests, and analytics. These insights help identify friction points, opportunities, and areas for improvement in the user journey. I use this research to inform information architecture, interaction design, and overall UX strategy, ensuring our solutions are intuitive, user-centered, and aligned with business objectives. This research-driven approach enables the creation of experiences that delight users while achieving measurable impact.
Designing & Prototyping
I lead the design and prototyping of digital products, guiding the creation of intuitive and user-centered experiences. I oversee the process from conceptualization to interactive prototypes, ensuring that designs are feasible, consistent, and aligned with user needs. By collaborating closely with engineers, designers, and stakeholders, I translate requirements into clear wireframes, mockups, and functional prototypes. I set design goals, maintain timelines, and ensure every interaction is purposeful and seamless. This approach enables the delivery of products that are not only usable and engaging but also solve real problems for users.
User Testing
I focus on user testing and experience optimization to create intuitive, user-centered products. I work closely with design and research teams to observe and analyze user behavior through usability tests, A/B testing, and analytics. Insights from these sessions inform design decisions, helping refine interactions, flows, and interfaces to ensure our products are both intuitive and enjoyable. By continuously gathering and evaluating user feedback, I identify pain points and opportunities for improvement, enabling iterative enhancements that meet user expectations and support business goals, ultimately delivering a seamless and engaging user experience.
Stakeholder Management and Communication
I excel in Stakeholder Management and Communication by building strong relationships with various teams and external partners. I ensure alignment between project goals and stakeholder expectations through clear and frequent communication. By understanding their needs and concerns, I effectively convey project progress, updates, and challenges. This collaboration fosters trust and enables informed decision-making, ultimately driving project success. Additionally, I facilitate feedback loops to incorporate stakeholder input, ensuring that our solutions meet both business objectives and user requirements effectively.
Product Strategy
I define UX-driven product strategies that align user needs with business goals. By analyzing user research, market trends, and competitive landscapes, I identify opportunities to enhance the product experience. I translate these insights into clear design goals, roadmaps, and interaction guidelines, ensuring every feature and workflow delivers value to users. Collaborating with cross-functional teams, I prioritize initiatives based on impact, feasibility, and user benefit. This strategic approach ensures our products are intuitive, engaging, and aligned with long-term business objectives while solving real user problems.
Tools
My Advantages
Figma
Photoshop
XD
Illustrator
Asana
Notion
JIRA
Google Analytics
case studies
My Case Studies
Digital Diary
Juggling studies and memorizing vast amounts of information can be daunting for school students. This application offers a convenient solution, making it effortless to organize and manage school tasks, allowing students to breeze through their academic responsibilities with ease.
View Full JourneyProMeetups
Finding like-minded individuals with the specific skill set for your group, projects, band, or business can be challenging. However, this application simplifies the process by connecting you with nearby individuals and enabling you to schedule meetups for further discussions and collaborations.
View Full JourneyDesigns
My Designs
testimonials
Words of Delight
Accomplishments
Workshop & Awards
Ericsson Hackathon VII
Slogan Winner, Ericsson | Sep, 2022
Experience Design Conference
Stockholm, Sweden | Oct, 2018
The Habits of Highely effective People
Ericsson | Sep, 2019
Ericsson R&D 15 Years
Logo Winner, Ericsson | Sep, 2019
6 Thinking Hats
Ericsson | Sep, 2018
Ericsson Hackathon VI
Logo Winner, Ericsson | Sep, 2018
Ericsson Power Award
Ericsson | Jun, 2018
Design Award
Official Portal design, Effectlabs | Jun, 2013
contact
Let's Work Together!
+91 9555990396
www.ashwanipandey.me
New Delhi